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Terms & Conditions

  • Arq Mithai currently accepts orders for delivery all over India. Please note that our full menu is available for Delhi NCR region and a limited menu is available for the rest of India, based on logistical concerns. 
  • For all India delivery, our Mithais are Freshly made & immediately Packaged in Arq Pods to retain their Freshness,  taste, & texture. In the unlikely case, if the Pods are excessively puffed or the plastic seal is broken, do not consume.
  • ArqMithai advises the storage of ordered food items in refrigerators and consumption on the same day, owing to the perishable nature of these items.
  • In the event of non-availability of the ordered item, ArqMithai will call the Customer to seek alternative options that may be delivered. In case the Customer does not wish to choose any of the alternative options, ArqMithai will issue a refund for the full amount through the original mode of payment. However, ArqMithai is not liable for any other charges, loss of profits, emotional stress or any other liability, etc., caused due to non-delivery.
  • ArqMithai retains the right to refuse any order unconditionally.
  • All claims are subject to the jurisdiction of court at New Delhi, India only.
  • ArqMithai has taken every care for the accuracy of the information provided on this website. It has exercised due diligence in providing the latest information on its website. However, ArqMithai or its employees or its affiliates are not responsible for the loss or damage caused to any of the users due to the information inadvertently provided on the website.
  • ArqMithai may modify this agreement from time to time without giving any prior information.
  • ArqMithai has reserved the right to raise or lower prices without prior notice subject to market conditions.
  • The customer promises that the information provided to ArqMithai is true, correct and accurate.
  • All the products shown on our website are approximate sizes but may vary slightly in real. All the measurements used are as realistic as we can be and under no circumstances exaggerated.
  • Colours of products may vary slightly because every computer monitor has a different pixel display.
  • The customer also agrees to pay all charges incurred by use of customer’s account/ credit card(s) as and when they are incurred.
  • The customer agrees to defend, indemnify and hold ArqMithai and its affiliates harmless from all liabilities and expenses including attorney’s fee related to any violation of this agreement by them and also for the use of the services or transmission of any message or information by them.